Privacy Policy

11 Number Leather Shoes (“we”, “us”, “our”) operates 11numberleathershoes.com. This policy explains what personal information we collect when you browse, contact us, or order handmade leather shoes, and how we use it.

For privacy questions, email hello@11numberleathershoes.com.

We may collect:

• Order details: name, email, phone number, city, and delivery address.
• Order contents: the pair, UK size, quantity, and order number.
• Messages: information you send through the contact form, email, phone, or WhatsApp.
• Cart data: items saved in your browser (on your device) so your cart is remembered.
• Technical data: IP address, browser type, and basic pages visited, if our hosting or analytics tools record them.

We do not require you to create an account. We do not collect payment card details on this website.

We use your information to:

• take, confirm, prepare, and deliver your order;
• collect cash on delivery and handle replacements where needed;
• reply to questions about sizes, pairs, or delivery;
• improve the website and prevent misuse; and
• meet legal, tax, and accounting requirements.

We rely on performing your order, our legitimate interest in running the shop, and any consent you give (for example, when you message us).

We do not sell your personal information. We may share it only as needed with:

• couriers or delivery partners, so they can reach you;
• email or hosting providers who store our website and messages; and
• authorities if the law requires it.

Anyone we use to process data must keep it confidential and use it only for our instructions.

This website uses your browser’s local storage to keep your shopping cart. That is needed for the cart to work. We may also use essential cookies required for the site to function (for example, admin login).

You can clear stored cart data by clearing your browser data. The site may not remember your cart afterwards.

Order records are kept for as long as needed to fulfil the order, handle complaints, and meet tax and legal duties. Contact messages are kept long enough to reply and follow up. We then delete or anonymise data when it is no longer needed.

We take reasonable steps to protect your information. No website is completely secure. Please use a private device when you enter your address and phone number.

Subject to Pakistan law, you may ask us to access, correct, or delete personal information we hold about you, or to explain how we use it. To do so, email hello@11numberleathershoes.com with enough detail for us to find your order or message (for example, your order number or phone number).

We may need to keep some records where the law requires it.

This shop is aimed at adults. We do not knowingly collect personal information from children under 13. If you believe we have, please contact us and we will delete it.

We may update this policy from time to time. The date at the top of this page will change. Please review it when you place an order.

11 Number Leather Shoes
Pakistan
hello@11numberleathershoes.com
+92 320 5720356

See also our Terms & Conditions and Contact page.